We like to think that our clients leave us having achieved the outcome they wanted and welcome their constructive feedback in order to help us to continually improve our services. Here is a small selection of comments from both employees and employers to whom we have provided advice and represented in their claims:
Individual Employees:
“During ... a most difficult time, Employment Integration not only fully supported me professionally but in a caring and sensitive manner.” (CEO, Birmingham)
“Thank you for [our] recent settlement. We would like to take the opportunity to thank you and your team for the excellent service we were given. We could not fault your advice, sincerity and undivided attention at any time. After approaching many solicitors Employment Integration were the only firm that took the time to listen to our cry for help and justice and to offer sympathy.
We hope you continue to help victims of racial harassment the same way you helped us. I will certainly recommend you to anyone who has been unfairly treated in the workplace.” (Dilruba & Abby)
“A complicated subject brought to a timely and most satisfactory conclusion in a robust and professional manner. The service provided was most supportive and the lawyer – sensitive, practical and “right on the button.”**
“I was particularly impressed with the relaxed and friendly approach yet not deviating from a professional attitude.” **
“Excellent service on two very challenging personnel issues. Invaluable advice given.”**
“I felt confident that my interests were paramount at all times.” **
“Exceptional and very professional.” **
“Clear, efficient and communicative.” **
“Thank you for everything, achieving the result we hoped for.” **
“What impressed me most was that you seemed genuinely interested in helping me solve my problem.”**
“I was absolutely delighted with the service. Apart from being clear, efficient and communicative, Victoria’s analysis of my employment position was masterly in terms of balance, information and presentation.”**
“All interviews were carried out in a very sympathetic and friendly atmosphere enabling relaxed discussions of a stressful situation.”**
“Good, sound advice with in-depth knowledge of employment & contract issues.”**
“I was given all the relevant information which was required. Alternatives were highlighted to the option I took and advice was of the highest order.”**
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Employers/Corporate clients:
“Employment Integration provided the service we were looking for that was tailored for our needs, which other solicitors weren’t able to offer us. They listened to what we needed and offered us their professional service with a solution to our requirements. We will continue to use Employment Integration for future needs and would recommend their service”.
(Director, IT Recruitment Consultants, Coventry)
“I discovered Victoria at a Chamber of Commerce employment law event in Coventry where
she was speaking about the new raft of parent friendly legislation being introduced in April 2003. It was some months later when I found I needed some employment law advice. I didn’t simply want to pick a name out of the yellow pages so decided to contact Victoria as I had seen her in action and felt confident with her knowledge and abilities.
Over the last couple of years, Victoria has helped us with a variety of issues in relation to flexible working applications, contract variations, absence and ill health etc. Sometimes I require full legal interpretation on an employment issue or sometimes I just ask Victoria to check over a letter before I send it out. She is also able to recommend other partners we may need to work with, e.g. occupational health specialists. For a small company such as ours, it is invaluable to have one point of contact like Victoria who can support small businesses in such a flexible way. I have no hesitation in recommending the services of Employment Integration.”
(
Personnel Manager, Automotive Component Supplier, Warwick)
“We accessed the services offered by Employment Integration at a very difficult time for our organisation. We needed someone who could respond quickly and with high quality advice about our particularly complex situation. The reputation and future of the organisation was at stake and I am pleased to say that the trust we placed in Employment Integration was completely upheld – the service we received was professional, well organised and timely from all members of the team. The follow up service has been of an equally high standard, with regular updates on training and events.” (Personnel Director, Charity, Midlands)